Packaging and labelling

Post Haste International offers an International Satchel as a packaging solution for your documents and parcels. You can order satchels free of charge online, or from your local Post Haste branch.

If you are using your own packaging, correctly packing, labelling and securing your items helps us to deliver them in a timely and safe manner.

These guidelines will help you to comply with our International Conditions of Carriage


Outer Packaging

  • Always use stable corrugated boxes with their flaps intact
  • Avoid using boxes with structural weaknesses, including holes, tears and corner damage
  • Make sure that the box is big enough to place adequate cushioning around all sides (including top and bottom)

Internal Packaging

  • Good examples of internal cushioning are: bubble wrap, shredded paper, corrugated cardboard and polystyrene nuggets
  • Ensure all items are wrapped individually, and there is sufficient packing material between them to avoid product-to-product damage
  • Protect sharp edges with tape and padding
  • Fragile stickers are advisable (These alone are not sufficient packaging)
  • Remember the 5/5 rule for fragile items: 5cm from the walls, base and top of the box and 5cm of cushioning around each individual item

Seal it Securely

  • Boxes must be closed securely by using tape on both the top and bottom of the box
  • It is very important to use a strong packaging tape, do not use: masking tape, sticky tape, duct tape or string
  • Tape should be a minimum of 4cm in width

Label it correctly

  • It is important to include a contact name and phone number with the area code
  • Ensure the item is addressed to a physical address as we do not deliver to PO Box numbers
  • Remove all old labels and stickers from used boxes
  • Always include a full return address and phone number on the inside of the box